Delivery & Returns

We ensure that our products are safely delivered to your door by using the most reliable couriers available. We offer 1-2 Day delivery as standard, for heavier/higher value items we use DPD 48 Hour to ensure that the item can be tracked every step of the way. For light weight items we use Royal Mail 1st Class Signed For to ensure that the item is delivered quickly and safely to you. 

 

All orders are dispatched the same day of order, up until 13:30pm (Mon-Fri)

 

Should you require the item to be delivered quicker, please email us at info@jacobandhall.co.uk to arrange a 24 hour deliver (This will incur an additional charge of £12)

 

Should you need to return an item, we will accept all returns up to 60 days after purchase. The buyer is responsible for return postage costs (With the exception of faulty goods). If you would like us to arrange to have the item collected from you on a day that suits you (Mon-Fri), we can do so for £8 and our courier DPD will provide a label when the collection takes place. 

 

All items are inspected on return and must be unused and in original packaging. Failure to comply will result in a non refund / restocking fee.